HOURS OF OPERATION:
Business hours are from 8:00am - 5:00pm Central time Monday through Friday.

MINIMUM ORDER:
A $40.00 minimum order is required for credit card orders, otherwise there is no minimum. However, we do request that you consolidate your orders whenever you can to allow our shipping department to give you more effi cient and faster service.

PAYMENT:
All orders are shipped C.O.D. payable by certifi ed funds. Company checks are accepted only on pre-approved accounts with approved application on fi le. Electronic Supply Company also accepts Visa, MasterCard and American Express.

SAME DAY SHIPPING:
Electronic Supply Company will attempt to ship all orders the same day received. Orders received before 2:00pm Central time will be given priority. All shipments are based on product availability.

PRICES AND PRICE LIST:
Current prices are as stated, however pricing may change without notice. Please feel free to confi rm current price when ordering. The accuracy of the catalog and prices listed have been carefully checked before printing. However, Electronic Supply Company assumes no responsibility for any inaccuracies or typographical errors that may exist.

RETURNS, REPAIRS & WARRANTY:
The products supplied by Electronic Supply Company are warranted against defects in materials and workmanship only to the extent that the individual manufacturers warrant their product. All items returns to Electronic Supply Company either for credit or repair must be accompanied by a copy of the invoice on which the item was purchased. All returned items must be shipped prepaid and in the original packaging including all manuals and accessories. Electronic Supply Company will replace or credit defective items within 30 days of the original date of purchase. The defective item must be returned to Electronic Supply Company before a replacement can be sent. Items sent back to Electronic Supply that are not within 30 days will be sent back to the manufacturer for repair or replacement dependant on the manufacturers warranty policy. Dealer is responsible for any freight and/or repair charges from the manufacturer. Items returned from the manufacturer and not picked up or paid by dealer within a 90 day period from which the item is received back from the manufacturer will be sold to recoup repair charges incurred by Electronic Supply Company.

SPECIAL ORDERS:
Non-Sticking items that are ordered as per request from a dealer are not subject for standard return policies. Pre-Payment is also required for all items that are not standard stocking inventory.

DAMAGE/SHORTAGE CLAIMS:
Merchandise shipped is carefully packed or prepackaged by our suppliers in compliance with carrier requirements. Once any shipment is released to a carrier, any damage(s) become the responsibility of that carrier. All claims must be made directly with the carrier and should be reported as soon as possible. Claims for loss of damage in transit must be noted on the freight bill or carrier’s receipt and signed by the carrier’s agent. Failure to do so will result in the carrier’s refusal to honor the claim. Please open your order immediately to check for concealed damage and compare invoice to shipped items.